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Not A Joke, Not Unreality:

A company called Quantum Fiber (under Century Link) recently set up my home town for fiber optic internet. I got them a month ago and aside from a few outages it was decent.

Last week, it went out. They sent me a super specific time it would be back-

They failed to make it and sent another, minutes later.

And another when that failed.

And over the week, more and more.

I called and they just read me the same email out loud. They offered no escalation or resources. Every time, they fail. I have not had internet for my house in a week, and this morning I got this one-

I looked into other people having the same problem and found this-

That's not something called a "766" line, that's them fucking up my city 766 times. This company is fucking shit, and I'm sick of this. I've filed an FCC complaint but those take a month to even get a reply.

So I'm hoping my 173,365 followers can help make this show of their ineptitude and callousness go viral. Please.

They are in a time of massive expansion into many new states and cities. I am asking anyone so inclined with a few minutes to spare to find your town or state's government information technology office or liaison, or just a local government representative of any kind, and write them a quick note stating that this company destroys town utilities and offers absolute frustrating failures of service in return.

If you have Quantum Fiber and have been similarly failed by them, please file an FCC complaint. You might at least get a free month out of it.

If you work with a news source or popular blog, please boost this however you can.

If you are on any app on which they are present, please feel free to write or tag them and let them know they have failed their customers and cities they work with.

Please do not engage in threats or harassment of any form. Keep this legal, civil, and proper so that it can create a legal basis and record of good citizen interaction on the part of this company's victims. I am asking for help in a grassroots campaign, not a violent or prank-filled heap that just gets people in trouble. AND DO NOT FOR ANY REASON EVER PESTER THE WORKERS, PHONE REPS AND TECHNICIANS THEY HAVE OUT THERE. This is the corporation's fault, not the poor folks they employ who they likely try to make take the backlash.

If you have any other ideas on how to hold a mega-corp responsible for the shit they put their customers through, please comment and recommend. I am sick of this shit. I know there are worse things happening and even worse companies doing horrid things right now. But maybe this one is new/small enough that a viral campaign can kick them where it hurts and get them to act more responsibly to their customers and safely to the places they work.

Please help if you have time. Please spread this in the hopes they see it and get off their butts and fix their horrible shit. Any random reblog or post on any platform might be the one their investors hear of.

Thank you anyone for anything you can do.

-Ari